Shop Policies

Your item will be shipped within 1 to 5 business days. It will be delivered to the post office personally by us. Tracking is available to all orders if selected at checkout.

Items sent within the UK should be expected between 2 and 6 working days. Please select either 1st class standard or 1st class tracked and signed.

Our products are shipped worldwide. International orders can take somewhere between 4 days and 12 weeks (depending on your location)
We always recommend selecting a tracked and signed method at checkout.

We understand that seeing jewellery on the internet and trying it on are very different. If for any reason you are unhappy, refunds can be made within a 4 day grace period of receiving the item*. Once the item is received (in the same condition it was sent), the money will be refunded. Any damages reported after the grace period is regular wear and tear. The item will not be refunded.
*Refunds can not be provided for custom made pieces for example a necklace with a fixed 13" cord